Accepts inbound phone calls from contracted agency personnel. Processes alerts according to contract requirements and provides timely, accurate and effective troubleshooting of elevated hardware and software issues with customer equipment and systems. Acts as a liaison between Monitoring Operations, Monitoring Customer Service, Training, and other departments as required.

Customer Service Representative (Sales Planner) Location Smyrna, GA, US, 30080 For over 75 years, Murata Electronics has been a tireless innovator, committed to developing technologies that profoundly change the world around us. Our solutions are inside more state of the art products than you may imagine. Additionally, we enable other global companies to turn their vision

Provides aircraft on ground (AOG) coverage. Process customer requests for assignment to applicable subject matter experts. Coordinate with Production Control for AOG parts orders. Monitor phone lines and direct customer inquiries to the appropriate teams/departments. Manage, maintain, and prioritize help desk cases effectively to assign second level issues to the proper s

Workwear Outfitters has a strong legacy of building innovative and authentic market right products and is a leading supplier of work apparel and footwear for diverse occupations in industries such as automotive, manufacturing, oil and gas, utilities, government, food services, telecommunications, hospitality, and many more. Workwear Outfitters is based in Nashville, Tenne

ABC Home Medical Supply, Inc is oneof the nation's leading urological supply providers andserves as a one stopshop with a comprehensive line of medical supplies and service that includes Urological, Incontinence, Wound Care, and Ostomy. ABC Medical is part of the JDS, Inc family of businesses. Our service companies possess the knowledge and expertise to deliver first clas

We are seeking a dedicated and customer focused individual to join our fast paced team as a New Customer Enrollment Specialist in our high volume call center. The New Customer Enrollment Specialist is the advocate of the customers for the Company, so empathy and compassion are paramount. The representative is responsible for the timely processing of all new patient accoun

Job Description What is the opportunity? The primary purpose for this position is to provide field and client facing customer service and support. Associate will assist and provide accurate information to clients and field users, and will keep diligent records of all interactions. They will need to maintain queue and hold time standards. Associate is responsible to keep c

The Customer Service Representative (CSR) is responsible for providing outstanding customer service to Liberty clients and customers accessing the company by walk in, telephone or email. The CSR provides the first point of customer contact for all inbound and outbound customer support and represents the company and our customer service philosophy with the utmost integrity

Claims/Customer Care Specialist I TPA Processes routine healthcare claims while providing customer service via inbound/outbound phone calls and written communications. Assists with projects as directed by management. Performs other duties as assigned. Claims/Customer Care Specialist II TPA Processes routine to moderately complex healthcare claims and/or adjustments while

Promptly and professionally answers incoming customer calls, verifies the caller's identity, determines the caller's needs, answers general inquiries, gathers appropriate information for resolution of the issue, and provides assistance to the customer as needed. This duty is performed about 70% of the time. Accurately documents the call, and if applicable, generates appro

Assist customers at the service counter as well as by phone and taking care of their needs using our Elite Support processes and standards. All aspects of transaction, from taking appointment to completing invoice and collecting from customer. Assist fellow service office employees with managing schedule and workload. Manage technician time and monitor repair progress for

Assumes responsibility for ensuring the satisfactory handling of internal or customer related telephone inquiries or service related problems by performing the following functions Promptly responding to customer/internal inquiries in a courteous and professional manner to ensure complete customer satisfaction. Providing customer and internal personnel with accurate produc

Enters orders for customers and sales force using an on line order entry system. Continually verifies the accuracy of all data entered in the system and maintain records from all patient and customer interactions. Communicates regularly with patients to trouble shoot issues (product, shipping, pricing) and provides resolution in order to restore confidence in our products

CenterPoint Energy is looking for a LCL449 Gas Representative (Union) to join our Texas Gas Team , located in Texas City, TX. You will have the ability to perform company field operations which may include; construction, manual labor, installation and maintenance of natural gas distribution systems, repairs on meter installations, connection and disconnection of service,

Seeking an individual to join our dynamic remote customer service and sales support team as a Customer Service Representative. The ideal candidate will contribute a friendly and professional demeanor, adept in general business support. Key Responsibilities Manage inquiries from both internal and external customers. Provide exceptional customer support through email, phone