Job Location WASHINGTON COLLEGE CHESTERTOWN, MD Position Type Regular Staff (FT)   Description The position is responsible for the installation and maintenance of standard classroom audio/visual equipment under the direction of the Senior Director of IT Operations as part of the Technology Services Center. The Audio/Visual and Classroom Support Specialist will also co

Looking for an opportunity to make an impact!! Leidos currently has an opening for a Help Desk Analyst (Tier 1). This is an exciting opportunity to use your experience to aid an End User Customer Support program under the Nuclear Regulatory Commission (NRC). In this mission we provide Tier 1 Help Desk Support to the NRC's user community. All assistance is provided via pho

Development Research and develop content for our cybersecurity awareness and training program tailored to impact different employee roles and levels. This may include but not limited to annual mandatory training, role based training, and remedial phishing training. Administration Facilitate and administer the scheduling, delivery, and documentation of training programs, a

Assist junior technicians in resolving complex issues Manage the resolution of customer tickets according to established Service Level Requirements (SLRs) Basic Qualifications US Citizen DoD Secret Clearance HS diploma with 5+ years of prior relevant experience Valid DoD 8570 IAT Level II Security+ or higher Certification Must demonstrate expertise in IT Enterprise Operat

Manage and conduct hands on technical detection, analysis, containment, eradication, and remediation as a member of the Incident Response team Guide and mentor peers and subordinates to provide cross training Ensure accountability and punctuality of security analysts assigned to your shift Capture cybersecurity metrics that support executive level briefings (daily, weekly

Manage and conduct hands on technical detection, analysis, containment, eradication, and remediation as a member of the Incident Response team Guide and mentor peers and subordinates to provide cross training Ensure accountability and punctuality of security analysts assigned to your shift Capture cybersecurity metrics that support executive level briefings (daily, weekly

Responsible for day to day operations of the department to achieve documented company, division, and department objectives Adheres to all documented departmental policies, procedures, and knowledge base documentation Accurately follows documentation and checklists to ensure efficiency and consistency with all build, test, and validation activities Uses routine troubleshoo

Vaco is currently in search of an experienced Senior Service Desk Analyst. The ideal candidate should possess proven problem solving skills and thrive in a collaborative, fast paced environment. We're seeking an individual passionate about customer service and capable of leading fellow team members. Key Responsibilities Manage incoming customer calls and email related to

Vaco is in search of an experienced Service Desk Analyst. The ideal candidate must possess strong problem solving skills and thrive in a collaborative, fast paced environment. We're seeking someone with a passion for delivering excellent customer service. Key Responsibilities Manage incoming customer calls and email related to IT support and Service Requests. Handle 70% o

We're seeking a Tier 1 Help Desk Technician to join our team in providing exceptional technical support within a healthcare environment adhering to HIPAA guidelines. This role, initially a 3 month contract with the potential for full time employment, offers an opportunity to collaborate with a motivated team dedicated to personal and collective growth. Our ideal candidate

Ticket/Issue Escalations for assigned call center. Accurately process and record call transactions using a computer and designated tracking software Assist with last minute coverage needs. Review customer's information and determine the issue by evaluating and analyzing the symptoms. Deliver service and support to end users, including via remote connection or over the Int

Vaco has partnered with our client to hire an Administrative Coordinator to join their team! This is a hybrid role, 3 days onsite (Wilmington, MA) Responsible for the creation of purchase orders, payment of invoices (via credit card or internal voucher process) and reconciliation of transactions. Attention to details while focusing on budget and the accuracy of tracking I

Vaco Boston is currently partnered with a leading, retail corporation North of Boston looking to hire a proven IT Administrative Assistant to support the CIO and national IT team. This role provides day to day administrative, procurement and IT invoice support for an IT department of 150+ Partners across multiple locations. Responsibilities Supports the IT purchasing proc

Vaco Boston is currently partnered with a leading, retail corporation North of Boston looking to hire a proven IT Administrative Assistant to support the CIO and national IT team. This role provides day to day administrative, procurement and IT invoice support for an IT department of 150+ Partners across multiple locations. Responsibilities Supports the IT purchasing proc

Vaco Boston is currently partnered with a leading, retail corporation North of Boston looking to hire a proven IT Administrative Assistant to support the CIO and national IT team. This role provides day to day administrative, procurement and IT invoice support for an IT department of 150+ Partners across multiple locations. Responsibilities Supports the IT purchasing proc