Performs and supervises the initial setup and test of machines in-house after final assembly.
PLC software setup and verification, servo drive system configuration / programming / troubleshooting and Microsoft Visual Studio application configuration, are some of the tasks supported.
Performs and supervises machine installations and services
Provide training of customer operation and maintenance personnel along with junior technical service personnel.
Provide remote customer support via phone, email, remote connection and other services.
Provide follow-up documentation in a timely manner including: Installation and service record, trip reports, expenses, and payroll information.
Demonstrate increased levels of competence with products
Maintain work area and equipment in a clean, orderly condition, informing supervisor of defective or faulty equipment or materials and unusual conditions, maintaining quality standards and following safety rules.
QUALIFICATIONS:
Bachelor of Science degree in Electrical Engineering.
Ability to troubleshooting electrical & mechanical equipment