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Senior Applications Systems Engineer
San Jose, CA / Hillsboro, OR / Rocklin, CA
Job Description
Description
The Senior Applications Systems Engineer leads the successful implementation and support of applications, proactively identifying and troubleshooting performance issues and functionality gaps.
Here's what you can expect from the job and what you need to be successful:
Job Duties
- Implement, perform maintenance activities and support complex applications to optimize system performance and functionality
- Handle and resolve escalated user issues, troubleshoot applications in collaboration with support groups and assist in performing root cause analysis to identify solutions
- Administer testing and security controls based on infrastructure and application requirements, technical specifications and/or change control requests
- Establish, monitor and analyze IT metrics and use data to recommend and implement process improvements
- Lead in the design, development, review and maintenance of clear and easily understood application and process documentation consistent with department standards
- As required, respond to after-hours escalated issues within SLAs
- Act as a subject matter expert to provide guidance and mentorship to peer Systems Engineers
Essential Skills
- Minimum 5 years' experience in IT administration; support of on-premise and/or cloud-based services and applications
- Advanced experience in managing and troubleshooting financial services applications and batch services
- Proficiency in cloud technologies (including PaaS, IaaS, SaaS)
- Strong knowledge in web-based and/or middleware applications
- Proficiency with ITIL and release management concepts is preferred
- Ability to perform root cause analysis and network performance tuning
- Ability to work autonomously to manage time effectively and prioritize work appropriately to meet deadlines
- Ability to effectively collaborate with multiple business units, leadership and vendors to achieve organizational goals
- Strong business communication skills; able to write/speak clearly and professionally for a variety of audiences
- Strong technical, quantitative and analytical problem solving skills with the ability to think strategically and translate strategy into action plans
- Ability to foster strong relationships with internal and external stakeholders
- Proficiency with RDMS - MS SQL / Oracle
- Familiarity with SCRUM as a development method for Agile
- Working knowledge of Microsoft Office Suite
- Minimum Education: Bachelor's degree in Information Technology or related fields is preferred or equivalent work experience
- Certification/License: ITIL certification is preferred
Location: Hillsboro, OR 97124 | San Jose, CA95134 | Rocklin, CA95765 (HYBRID)
Target Compensation in Hillsboro, OR:$110k - $125k annually + annual bonus
Target Compensation inRocklin, CA 95765:$120k - $135k annually + annual bonus
Target Compensation in San Jose, CA 95134: $136k - $155k annually + annual bonus
Benefits options include:
Traditional medical, dental, and vision coverage
401K matching up to 5% per pay period
Accrue up to 17 days of Paid Time Off your first year of employment
11 paid federal holidays
Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)
What makes First Tech different? Clickhereto learn more!
First Tech is not currently offering Visa transfer/ sponsorship for this position
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First Technology Federal Credit Union is an Equal Opportunity Employer. First Tech does not discriminate against any employee or applicant for employment on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state law, federal law, or local ordinance.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
5+ years
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