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Human Resources Director - Year Round - Full Time
Job Description
Year Round
Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community.
Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you!
Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy.
Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.
A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone.
BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU?
For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce.
For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at https://www.steamboat.com/doinggood.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation.
POSITION SUMMARY
This position will manage the day-to-day operations of the Steamboat Ski and Resort Corporation (SSRC) Human Resources function which includes: recruitment, hiring, onboarding, learning & development, employee experience / relations, communications, payroll, benefits, work place investigations, unemployment, and off boarding. Works with the VP of HR on developing and executing human resource strategy in support of the overall business plan and strategic direction of the organization. Position may be required to work evenings, weekends and holidays. Employment is contingent upon the successful completion of a background check.
ESSENTIAL DUTIES
General Responsibilities
REQUIRED QUALIFICATIONS
EDUCATION REQUIREMENTS
The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position. Actual salaries will vary and may be above or below the range based on a range of factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski and Resort Corporation total compensation package for employees. Other rewards may include short-term and long-term incentives.
Steamboat area base salary range: $110,000 - $120,000 per year
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.
WORKING CONDITIONS
Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.
Hazardous Materials/Noise: The noise level in the work place is usually moderate.
This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Steamboat Ski and Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.
Application Deadline: Recruiting timelines vary by position, however, all Steamboat Ski & Resort Corporation positions accept applications for a minimum of 4 days from the posting date listed above. This position is open and still accepting applications.
This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause.
Employment with Steamboat Ski and Resort Corporation or any of its affiliates is "at will" meaning either party may terminate the employment relationship at any time with or without cause and with or without notice.
This position is in Colorado, and the work is primarily in Steamboat Springs, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado.
Steamboat Ski and Resort Corporation and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Steamboat Ski and Resort Corporation and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.
Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community.
Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you!
Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy.
Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.
A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone.
BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU?
- Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees.
- Discounted skiing + riding for friends and family of eligible employees.
- Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge.
- Dining discounts, retail and rental discounts, ski, or snowboard lessons.
- Generous discounts on outdoor gear, apparel, rental cars, etc.
- Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more
- 401(k) plan with generous company match
- Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education
- Paid parental leave of up to six weeks for eligible employees
- Free regional bus pass.
For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce.
For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at https://www.steamboat.com/doinggood.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation.
POSITION SUMMARY
This position will manage the day-to-day operations of the Steamboat Ski and Resort Corporation (SSRC) Human Resources function which includes: recruitment, hiring, onboarding, learning & development, employee experience / relations, communications, payroll, benefits, work place investigations, unemployment, and off boarding. Works with the VP of HR on developing and executing human resource strategy in support of the overall business plan and strategic direction of the organization. Position may be required to work evenings, weekends and holidays. Employment is contingent upon the successful completion of a background check.
ESSENTIAL DUTIES
General Responsibilities
- Create and promote recruitment and retention strategies with a focus on attracting a variety of highly qualified applicants and promoting the resort as a great place to work
- Develop and oversee onboarding and offboarding procedures
- Works with Alterra corporate and the resort leadership team on implementing learning and development programs to meet the needs of the organization and the employees
- Lead efforts to support and enhance Steamboat Ski and Resort Corporation (SSRC) service excellence culture based upon company initiatives and strategic plans
- Oversee employee experience function, including employee engagement survey, employee recognition programs, employee events, etc.
- Assist in creating and promoting strategies around diversity, equity, and inclusion initiatives
- Provide employee relations guidance to managers and employees by assisting with work related or performance management matters
- Coordinate with corporate human resources shared services on HRIS, benefit programs, payroll, employee handbook, compliance & reporting, and communications
- Conduct workplace investigations as they relate to sexual harassment, discrimination, substance abuse, wage & hour, and other sensitive claims or matters related to employment
- Manage unemployment by compiling responses and attends unemployment hearings
- Ensure compliance with company policies & procedures, HR related federal, state, and local legal requirements, advising management on needed actions
- Maintain current knowledge and understanding of regulations, industry trends, current practices, new developments, and applicable laws regarding Human Resources
- Evaluate reports, decisions and results of department in relation to established goals. Recommend new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed.
- Establish credibility throughout the organization with management and the employees in order to be an effective listener and problem solver of people issues.
- Ensure HR practices are fair and consistent across the organization.
- Promote community and business partner relations, represent company on local non-profits and government boards.
- Compliance with all company policies and procedures as well as any regulatory requirements
- Other duties as assigned
REQUIRED QUALIFICATIONS
- Must maintain professional appearance and image and demonstrate strong interpersonal skills in a high volume work setting
- Must be at least 18 years of age
- Communicate clearly in English, both verbal and written
- Proficiency in a variety of software programs including Microsoft Office (Excel, Word, Outlook, PowerPoint)
- Ability to maintain high degree of confidentiality at all times
- Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates and co-workers
- Ability to be a consistent role model for company's Service Excellence standards
- Must have excellent communication skills, both oral and written, including public speaking skills
- Prior supervisory experience
- Strong organizational, analytical, problem-solving and conflict resolution skills
- Ability to perform effectively in team environment without close supervision and manage multiple project/initiatives
- Ability to negotiate diplomatically with staff at all levels
- Ability to maintain a calm demeanor, often in a hectic, stressful environment
- Must be able to sit and operate a computer for extended lengths of time
- Must be able to write and speak clearly and professionally in English
- Skiing/snowboarding at an intermediate level is a plus
- A valid driver's license and meet insurability standards is required
- Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski and Resort Company's Service Excellence standards
EDUCATION REQUIREMENTS
- High school diploma or equivalent required. Bachelor's degree and three (3) years human resource management experience with emphasis in employment legal issues, wage and salary administration, training, HRIS, unemployment insurance, or payroll, or 9 years' experience in the HR field, or any appropriate combination of education and experience required
The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position. Actual salaries will vary and may be above or below the range based on a range of factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski and Resort Corporation total compensation package for employees. Other rewards may include short-term and long-term incentives.
Steamboat area base salary range: $110,000 - $120,000 per year
PHYSICAL REQUIREMENTS
- Must be able to sit, operate a computer, and work efficiently in an office environment
- Frequent walking around to a variety of work areas in the resort including locations around the ski resort and hotel
- Will need to walk to areas in inclement weather conditions including snow, ice and slippery conditions. May be asked to ski or board to an on-mountain department location
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.
WORKING CONDITIONS
Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.
Hazardous Materials/Noise: The noise level in the work place is usually moderate.
This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Steamboat Ski and Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.
Application Deadline: Recruiting timelines vary by position, however, all Steamboat Ski & Resort Corporation positions accept applications for a minimum of 4 days from the posting date listed above. This position is open and still accepting applications.
This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause.
Employment with Steamboat Ski and Resort Corporation or any of its affiliates is "at will" meaning either party may terminate the employment relationship at any time with or without cause and with or without notice.
This position is in Colorado, and the work is primarily in Steamboat Springs, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado.
Steamboat Ski and Resort Corporation and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Steamboat Ski and Resort Corporation and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
3 years
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