At Howard County General Hospital we offer an excellent Benefits Package, to include:

• Affordable healthcare
• Paid Time Off (PTO) and company paid holidays
• Tuition Assistance
• Life and disability insurance
• Opportunities for career development
• Employee discount program - travel, tickets, dining and more!

The Security Officer/ Protective Service Officer performs security and emergency/crisis response tasks and activities to proactively maintain the hospital campus and outreach community centers in a safe and secure environment. Interacts with employees, patients and guests with the highest levels of professionalism and customer service. Appearance standards and verbal skills are vital in creating confidence when interacting with the public.

The Security Officer/ Protective Service Officer will have the below responsibilities:

• Demonstrates knowledge of techniques, procedures, use of equipment and hospital/departmental policies necessary for job performance.
• Patrols HCGH campus via foot, mobile unit or bicycle to protect against activities, theft, fire, vandalism, hazardous conditions, infringements, etc.
• Properly prepare for and attend roll calls.
• Maintain technical expertise on all aspects of the equipment and procedures for the job.
• Provide a professional security and customer-oriented service for all employees and visitors.
• Responds to all critical incidents occurring on campus.
• Verifies that all appropriate policies, procedures and guidelines are followed
• Utilizes experience, training and knowledge to resolve security and/or customer service issues.
• Remain vigilant to prevent criminal activity by constantly observing or patrolling in keeping with the post orders on a daily basis.
• Monitor alarms and CCTV systems in keeping with standard operating procedures by responding when necessary.
• Conduct preliminary investigations when necessary and prepare written reports for timely submission.

Hours:

• Full Time, 40hrs per week, weekend work required
• 8am - 4pm

Requirements:

• High School degree, preferred
• 1 yr experience within a security, law enforcement, military, corrections, EMS, public safety or guest services sectors

We are committed to providing a healthy and safe environment for our patients, visitors and staff members. The Johns Hopkins Hospital has a tobacco-free at work policy. Employees must refrain from using any tobacco products during their work shifts - including while at lunch or on breaks, and whether they are on or off campus.