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Customer Service Rep - Grain Valley, MO
Grain Valley, MO
Job Description
The Enteral CSR aids in all Customer Service functions of order entry/paperwork acquisition for insurance guidelines and review while also abiding by the procedures set forth by management within the Enteral business.
Job Responsibilities:
* Calls patients for reorders of their nutrition
* Reviews and makes sure all documentation received meets insurance guidelines
* Contacts Doctors' offices and hospitals to coordinate setup of pts and make sure all billable documents are received
* Works with the intake department or within it to ensure timely verification of benefits and helps coordinate setups with intake/staff in the company locations and the Referral Source
* Deletes, corrects, or re-enters patient orders as deemed necessary
* Answers phone calls using proper telephone etiquette techniques expected by Customer Service Personnel
#CSR
Lincare is an equal opportunity employer, access and affirmative action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, creed, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. AA/EOE, M/F/Disabled/Veterans
Lincare is an equal opportunity employer, access and affirmative action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, creed, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. AA/EOE, M/F/Disabled/Veterans
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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