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Global Operational Key Account Manager
Brisbane, CA
Job Description
JOB TITLE: Global Operational Key Account Manager positions with Kuehne + Nagel Inc. in Brisbane, CA.
JOB DUTIES: Will establish and maintain relationships with freight forwarding customers in North America and globally. Engage in regular contact to facilitate better understanding of customer needs and establish trust. Serve as escalation contact and manage interaction between the customer and the company organization. Clarify, negotiate and formalize operational requirements and performance matrix with the customer. Leverage knowledge of customer requirements and the company’s capabilities to increase customer satisfaction and loyalty through design and implementation of customer-specific solutions. Contribute to business development by acting as subject matter expert on company offerings, operational capabilities and compliance as it relates to Healthcare transportation and distribution standards. Analyze customer centric business and operational processes to identify cost improvement opportunities; engage company and customer resources to achieve cost savings. Bring the customer and company organizations together to facilitate and drive implementation of new business, joint projects or any other customer requests not directly related to immediate day-to-day operations. Execute specific customer defined analytical functions in support of international activities and regulatory requirements.
JOB REQUIREMENTS: Must have a minimum of a Bachelor’s degree, or foreign equivalent, in Business Administration, Business Analytics, or a related field, and at least 4 years of experience in the job offered or 4 years of experience working in supply chain logistics or freight forwarding. Stated experience must include at least 4 years of experience in each of the following: Working as part of senior management team; Business process optimization; Designing, measuring and presenting business Key Performance Indicators; Working with data analytics; and Working with Business Intelligence.
We are offering a salary range of $97,552 - $110,000 per year.
If interested in this position, please email resume to: mary.boruch@kuehne-nagel.com.
JOB DUTIES: Will establish and maintain relationships with freight forwarding customers in North America and globally. Engage in regular contact to facilitate better understanding of customer needs and establish trust. Serve as escalation contact and manage interaction between the customer and the company organization. Clarify, negotiate and formalize operational requirements and performance matrix with the customer. Leverage knowledge of customer requirements and the company’s capabilities to increase customer satisfaction and loyalty through design and implementation of customer-specific solutions. Contribute to business development by acting as subject matter expert on company offerings, operational capabilities and compliance as it relates to Healthcare transportation and distribution standards. Analyze customer centric business and operational processes to identify cost improvement opportunities; engage company and customer resources to achieve cost savings. Bring the customer and company organizations together to facilitate and drive implementation of new business, joint projects or any other customer requests not directly related to immediate day-to-day operations. Execute specific customer defined analytical functions in support of international activities and regulatory requirements.
JOB REQUIREMENTS: Must have a minimum of a Bachelor’s degree, or foreign equivalent, in Business Administration, Business Analytics, or a related field, and at least 4 years of experience in the job offered or 4 years of experience working in supply chain logistics or freight forwarding. Stated experience must include at least 4 years of experience in each of the following: Working as part of senior management team; Business process optimization; Designing, measuring and presenting business Key Performance Indicators; Working with data analytics; and Working with Business Intelligence.
We are offering a salary range of $97,552 - $110,000 per year.
If interested in this position, please email resume to: mary.boruch@kuehne-nagel.com.
Special Notes/Instructions
If interested in this position, please email resume to: mary.boruch@kuehne-nagel.com.
Job Summary
Company
Kuehne + Nagel Inc.
Employment Term and Type
Regular, Full Time
Salary and Benefits
We are offering a salary range of $97,552 - $110,000 per year.
Required Education
Bachelor's Degree
Required Experience
4 years
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