Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

The Business Development Representative will initiate exploratory conversations with prospects (via phone, email, social media, and other methods), to determine if prospects might be an ideal customer by:

• Using a variety of prospecting strategies to conduct outreach to prospects

• Identifying and documenting prospects' needs and challenges

• Determining prospects' interest in Availity's products & solutions

• Scheduling discovery meetings & appointments for sales representatives with prospects

• Achieving targeted volumes of outreach activities & qualified leads each month

The Business Development Representative will collaborate closely with both Sales and the Demand Generation program managers - aligning on target accounts, marketing programs, messaging, and outreach strategies.

To be effective in the role, the Business Development Representative will need to learn Availity's buyer personas and solution offerings inside and out so they can communicate their purpose and value to prospective clients - and also personalize messaging based on attributes of the specific prospects they are targeting. Asking thoughtful probing questions and listening are two important keys to success in uncovering pains and opportunities that Availity can solve for. The Business Development Representative must also be adept at researching and networking to gather insights and engage informed decision-makers and stakeholders within each targeted organization.

If the prospect is a good fit, the Business Development Representative will schedule a discovery call or appointment for a member of the sales team with the prospect. Based on their follow up call with the prospect, the seller will determine whether the opportunity will convert to pipeline. For those that do, it's then up to the seller to deepen the relationship with the prospect and work them to close.

The Business Development Representative will be goal oriented and measured based on the quantity and quality of opportunities they are able to identify each month. They must also exhibit strong attention to detail in preparing and entering opportunities and sales activities in the CRM system and other core operational applications.

No sponsorship in any form is available for this role.

Why you want to work on this team:

• This is an opportunity to directly contribute to Availity's continued growth and success (seeing the opportunities you create progress through the pipeline to the win column)

• You will learn about the sales process - from initial interaction with prospects, through to close

• This is a hybrid marketing & sales role, in which you will have the opportunity to work with different groups within the organization daily - as well as interact with a variety of prospects and clients

• By virtue of the relationships you build, the programs you are involved with, and the revenue outcomes you impact - this role can be a stepping stone to career opportunities in sales or marketing.

To be qualified for this position:

• Bachelor's degree or equivalent experience

• 2-4 years of relevant professional experience (lead generation & qualification, inside sales, sales operations, or client relations experience), with track record of meeting or exceeding goals

• Excellent phone, writing, and listening skills.

• Self-starter who is innately curious, and has a desire to learn, grow, and excel in their role (a student of the sport, continually learning about our market, our customers, our business, our solutions)

• Goal-driven team player with a track record of strong performance in professional experiences

• Ability to juggle multiple concurrent programs and priorities.

• Knowledge of business processes and organizational structures; healthcare knowledge strongly preferred.

• Experience in healthcare working with payers or providers highly preferred.

• Passion for improving the healthcare system.

• Ability to use Salesforce or other cloud-based sales tools.

• Exceptional attention to detail and deadlines.

• Ability to work independently under minimal guidance.

You will set yourself apart:

• Proven experience & success in a similar role

• Experience specifically in healthcare and/or provider revenue cycle management.

• Fluency in outreach and qualification strategies

You will:

• Build strong knowledge of our market, company, and products

• Fully understand and be able to speak to the common industry issues (pain points) that customers face and effectively apply them to prospect conversations

• Perform designated multichannel outreach activities in order to achieve monthly goals

• Work closely with sellers to execute on prospecting strategies within prescribed territories

• Utilize various tools to target and research prospects and identify key decision-makers

• Perform targeted follow-up on marketing campaigns to identify and qualify leads

• Build relationships with prospects, including healthcare providers, payers, and trading partners

• Nurture warm leads until the point of readiness for hand-off to sales

• Attend initial prospect meetings/phone calls to ensure successful hand-off to sales

• Prepare activity and forecast reports as requested

• Recommend process, messaging, and program strategy improvements based upon prospect conversations

• Maintain strong inter-departmental relationships to obtain objectives

Availity culture and benefits:

• Availity is a certified "Great Place to Work", a "Best Workplaces for Technology Companies", a "Best Workplaces for Women" and a "Best Workplaces for Millennials"!

• Culture is important to us and there are many ways for you to make your mark here!

• We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. "AvaiLadies", "Beyond Black", "HOLA", "Availity Pride", "VetAvaility" a Young Professionals Group and "She Can Code IT" a group for women in tech are some of the groups you can get involved in.

• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!

• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!

• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.

• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.

• Interested in furthering your education? We offer education reimbursement!

• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.

• Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps:
After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview process:

• Recruiter Resume Review

• Manager Resume Review

• Recruiter Interview

• Manager Video Interview

• Panel Video Interview

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

Click the links below to view Federal Employment Notices.

Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers