The Transportation Coordinator will be responsible for performing load planning activities, coordinate load assignments. This role is responsible for supporting customer needs on site, tendering to carrier, track and trace requirements and issues resolution. The position requires one to operate in the upmost professional manner to customer & carriers, efficiently manage their day with the guidance of their manager and to ensure customers' expectations are exceeded every day.

The schedule for this position is Tuesday - Saturday 8:00am to 5:00pm.

Coordinates and sets appointments for pick-up and delivery of freight
• Organize the efficient use of our own fleet of Dedicated drivers
• Develop strong carrier relationships to ensure high level of service and communication
• Pull tracking updates through partner carrier systems, email and phones then push these updates to external/internal customers Management via Hub's systems.
• Identify opportunities within Truck Network to reduce expenses
• Daily communication with station managers to identify and schedule open loads and protect service.
• Coordinates and sets appointments for pick-up and delivery of freight
• Coordinating daily tasks according to priorities and plans, making changes when necessary due to weather, supply, and deliver
• Resolving conflicts or miscommunications quickly and amicably
• Manage daily operations to positively impact Truck Brokerage KPIs and ensure customer scorecards metrics are met.
• Excellent influencing skills: Ability to build strong business partnerships both internally and externally
• Other duties and responsibilities will be assigned as business demands deem necessary

• A team player who works well with others - being respectful to our teammates is a Core Value
• A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role
• Growth mindset - being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently
• Customer service focus - we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture

Other Skills We Hope to See:

• High School Degree or equivalent
• 3-5 years of overall experience in the freight forwarding.
• Proficient in Office 365 required.
• Knowledge of AS400 a plus.
• Ability to problem solve and be solution oriented.
• Excellent organization and time management skills.
• Excellent communication skills both written and oral with the ability to communicate to employees and upper management levels.

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support program, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement for your personal development. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

About AIT Worldwide Logistics:

AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components, and finished goods. For more than 40 years, the America's-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground, and rail-on time and on budget. With expert teammates staffing more than 100 worldwide locations in Asia, Europe, India, and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services. Learn more about AIT Worldwide Logistics, our culture and core values in action here.

AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.