Position Description
This team is dedicated to the operations and maintenance of the ground systems for NOAA Office of Satellite and Product Operations (OSPO) environmental-monitoring satellite missions. Data from our missions is used in weather forecasting, climate research, forest fire detection, search and rescue, and much more. The system administrators provide onsite IT support in collaboration with government technical leads. They are instrumental in implementing new directives to build out and configure enterprise tools; leverage those tools to maintain accurate inventory and automate monitoring, alerts, and reports; and cross-train each other so as to provide strong quality assurance and team integration.

Responsibilities include:

• Troubleshoot real-time anomalies
• Ensure accountability and proper operation of all hardware and software
• Setup and maintain automated alerts and reports
• OS and software installations, upgrades, and security patches/virus protection
• Hardware hot swaps and rebuild/reimaging
• Coordinate system modifications with satellite operations team to avoid disruption of service
• Audit and maintain inventories of servers, workstations, software, and licenses
• Follow CM and issue-tracking processes
• Provide off-hour, on-call emergency support (on a rotating basis with team members; this is a rarity on the order of once every couple months)
• Produce internal how-tos to facilitate cross-training team members

Required Skills
Experience managing Windows; or training in the form of certificates or a degree. Technical communication skills to gather information, report status, and record detailed task closure information. Independent learner and independently motivated. Excellent written and oral communication skills.

Must be a US Citizen or Permanent Resident and be able to pass a background investigation to obtain a security badge to enter the applicable government facility.

Desired
* Experience with one or more of the following enterprise tools: Active Directory, BigFix, SolarWinds, Tripwire (TE and TLC) Backup Exec and McAfee ePO, SQL Server
* Expertise in batch, bash, and/or PowerShell scripting
* Knowledge of database language (most useful is SQL)
* Experience with OpenVMS
* Experience with network administration and/or programming for troubleshooting in collaboration with wider team
* Knowledge of the fundamentals of VMware ESX and related technologies.
* Exceptional analytical and technical aptitude.
* Great organizational, time management, and problem-solving skills.

Education
BS in Information Technology, Computer Science, related discipline, or equivalent.

Benefits
All full-time employees are eligible for the following benefits upon starting: Medical, Dental, Vision, 401(k), Paid Time Off, and 11 Paid Federal Government Holidays.

Location
Work is required to be completed onsite at NSOF in Suitland, MD.

ERT is a VEVRAA Federal Contractor and Equal Opportunity/Affirmative Action employer - All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.