Summary
The Inside Sales Representative is responsible for managing accounts through proactive telephone contact and email to maintain and grow sales for specific accounts as well as provide technical support to customers. The Inside Sales Representative will sell products to customers using his/her phone and analytical skills, leveraging reports and customer history to anticipate needs and understand account activity and mainly improve the quote to order conversion rate of key accounts. He/she will work very close with the OEM & Distribution sales teams supporting different actions related to improving the business relationships with key accounts. He/she will report to the Director of Product Line Management [CK1] and be primary back up for the Customer Service Manager.
Primary Responsibilities and Duties
Knowledge and Skill Requirements:
Competencies
Key Behaviors and Tenets of 80/20
Physical Demands