Job ID | 2024-4800 | # of Openings | 1 | Clearance Requirement | S | Education Requirement | High School Diploma/GED | Certifications | IAT-1 required (A+ or Network+) | Experience Level | Mid-level | 8570 Compliant | IAT 1 |
SMS is seeking an Embedded Client Support Technician (CST) Lead. This position is responsible for leading 3 distinct CST teams at Kirtland Air Force Base in support of the 377th Comm Squadron's C4 contract. This position provides technical support, direction, supervision, and leadership to members of the 3 separate CST teams. The embedded CST team is comprised of 2 CSTs within the 351SWTS unit, 3 CSTs within the 58SOW unit, and a single CST within the A4Z unit. The Embedded CST Lead is responsible for all aspects of maintaining these positions, and the individuals in these positions, including the duties of interviewing, scheduling, ensuring shift coverage, work assignment and prioritization, setting work center expectations, performance management, and disciplinary actions.
As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.
SMS has been serving the advanced information technology needs of the federal government since 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers' missions for more than 45 years. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com.
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SMS is a veteran-owned network integrator established in 1976. With an employee retention rate averaging over 3 years, our ability to hire quality people and retain them in a rapidly evolving IT market proves why we are a world-class information technology company. At SMS, we place a high value on quality of service, customer satisfaction, and best-of-breed policies and practices. As a result, SMS is proud to be ISO 9001:2008 Registered and a CMMI Level 3 certified company, ensuring that we continue to meet and exceed the expectations of our customers, partners and employees.
SMS is an Equal Opportunity Employer.