Supervises team of Contact Center Reservation Sales Agents and Lead Agents Provides essential training for all Contact Center Reservation Sales Agents and Lead agents Actively conducts standards test and provides on the spot feedback for Agents and Leads Assists in administration of scheduling, reporting, incentive programs productivity tracking, attendance tracking, and

Qualifications Minimum 5 years in the culinary field Previous kitchen supervisory or management experience preferred Must have a thorough knowledge of health codes and food safety practices Appropriate knife skills required Food Safety Manager Certification preferred License Requirements Must secure appropriate gaming licenses for all TRMG properties Essential Job Functio

Takes and prepares beverage order or relays order to the bartender for preparation if bartender present. Collects order from bartender, adds appropriate garnish, places on tray, and serves to guests with cocktail napkins. Computes bill and accepts payment. Requests identification from customers when legal age is questioned (everyone appearing under 30 years of age). Remov

Takes and prepares beverage order or relays order to the bartender for preparation if bartender present. Collects order from bartender, adds appropriate garnish, places on tray, and serves to guests with cocktail napkins. Computes bill and accepts payment. Requests identification from customers when legal age is questioned (everyone appearing under 30 years of age). Remov

Works to prevent and resolve altercations among guests. Stops all inappropriate behavior immediately in a professional manner. Responsible for checking guests' identification to ensure they are age appropriate. Enforces capacity regulations. Maintains constant vigilance to ensure the safety of patrons, employees and company property. Responsible for accurate reporting and

Qualifications Prior count room experience preferred. Must be detail oriented. Ability for the proficient use of currency counting equipment and 10 key adding machine. Must possess ability to handle standard situations in which specific steps are involved. Strong verbal and written communication skills are required. License Requirements All applicable Licensing Requiremen

Enhances the guest experience by providing exceptional service. Ensures that incoming phone calls are answered according to standard. Disseminates pertinent information to guests. Receive Towels from loading Dock. Pick up all dirty towels left by guest. Stock towels at Platinum tower. Greets and interacts with guests. Issues pool towels. Ensures that an ample number of po

As the Director Player Development at Bally's, you will be responsible for the Player Development initiatives including, but not limited to, increasing the player database, increasing player revenue, and creating and implementing special events. Duties and Responsibilities Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun filled, e

Gives responses to all visitors in an effective and prompt manner. Keeps all mechanical areas in a neat and orderly condition. Carries out inspection on public areas daily in case problems arise unexpectedly. Offers maintenance and repairs to public areas, guestrooms, and back of house areas including but not limited to minor repairs, painting, and wallpaper repairs. Ligh

Mix and dispense beverages for guests according to established recipes and procedures. Take drink orders from servers and process drink orders in a timely and efficient manner. Operate and balance computer cash drawer and take payment from guest(s) when assigned. Properly process transactions, involving cash, credit card or other forms of payment. Adhere to all state, cou

Operate electronic cash register system to accurately and immediately account for payment transactions and transports monies to and from the main credit cage. Stocks, vacuums, and keeps merchandise neatly displayed. Is knowledgeable on all items carried in the retail venue. Conducts inventory as needed. Assists in new visual display layout. Relieves other team members for

Removes previously applied nail polish using appropriate materials. Cleans, shapes and smooths ends of nails. Softens cuticles, pushes back cuticles and trims cuticles. Conduct opening and closing duties as assigned. Ensure sufficient stock of linens and supplies. Keep work area neat and clean, free of any safety hazards. Maintain current on latest nail products, techniqu

Enhances the guest experience by providing exceptional service. Services assigned rooms according to departmental specifications, within allotted time. Documents room status on assignment sheets. Greets guests passing in corridors, establishing eye contact. Ensures that equipment in guestrooms is operational TV, remote control, phones, lights, etc. Uses cleaning chemicals

Stock, set up and maintain the box office area Answer all questions and provide detailed and accurate information Perform ticket sales for all entertainment, including assisting guests with modifications, or cancellation requests Verbally communicates information to guests regarding the property's facilities whenever possible Resolve guest complaints within the scope of a

Knows and abides by Hard Rocks policies, procedures, internal controls and courtesy guidelines. Performs all duties in accordance with state gaming regulations. Maintains & updates knowledge of regulations set forth by the Mississippi Gaming Commission and the Mississippi State Tax Commission regarding table game operations. Completes table fills, credits and markers and