The Account Director will support account(s) focused in the large enterprise financial and professional services vertical in the northeast region of the United States. The successful candidate will be able to develop customer relationships across large complex organizations and drive sales of end user connectivity, metro and national backbone solutions. The position is re

Generate sales revenue by actively promoting Zayo products and services to targeted account patches. Present proposals and manage customers through the sales process. Attain high Net Promoter Score results based on excellent customer support in the sales process Maintain current business relationships with customers, securing existing revenue on long term commitments and

Sales Support Assist the Solution Architecture Org driving sales through operational support Utilize GIS based systems, previous solution designs, Zayo product knowledge, and specific requirements to qualify and support unique customer requests Assist in the preparation of proposal responses and cost effective solution designs Solution Design Analyze customer requirements

Generate sales revenue by actively promoting Zayo products and services to targeted account territories Present proposals and manage customers through a strategic sales process Maintain current business relationships with customers, securing existing revenue on long term commitments and or selling net new accounts Apply knowledge of customers, industry, and services to ac

Zayo is seeking a Field Technician II covering Fort Wayne Indiana to be primarily responsible for performing duties associated with hands on functions within the telecommunications industry. Our Field Technician II will install, test or turn up a variety of telecommunications equipment including SONet, TDM, DWDM, IP or Ethernet based equipment. The Field Technician II als

Zayo is seeking a Field Technician II to be primarily responsible for performing duties associated with hands on functions within the telecommunications industry. Our Field Technician II will install, test or turn up a variety of telecommunications equipment including SONet, TDM, DWDM, IP or Ethernet based equipment. The Field Technician II also troubleshoots and handles

Zayo provides mission critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000 mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavel

Incident Problem Mgmt. (RCA's, Debriefs) and Service Level Management practices. Develops strategies, processes, and methods for delivering the best in class support to our strategic customers Manages strategic customer SOP's and repositories to ensure day 2 support teams have proper handoff to support any day 2 requests or incidents Manages customer support KPI's and wor

Act as an escalation point, sometimes after hours, when standard processes are not meeting customer expectations. Once engaged, serves as primary communication for operational life cycle issues by pulling in necessary resources to address ongoing issues. S erves as customer advocate, technical resource and Subject Matter Expert for internal company departments for assigne

Act as an escalation point, sometimes after hours, when standard processes are not meeting customer expectations. Once engaged, serves as primary communication for operational life cycle issues by pulling in necessary resources to address ongoing issues. Serves as customer advocate, technical resource and Subject Matter Expert for internal company departments for assigned

The Senior Account Manager will support both existing as well as prospective accounts focused on large wholesale carrier infrastructure. The successful candidate will develop customer relationships and drive sales of end user connectivity, metro and national backbone, and edge solutions. The position is responsible to achieve sales and revenue growth targets through consi

Investigate and implement new or improved technologies and tooling, such as SAST, DAST, SCA, etc., to strengthen our security posture and drive innovation while maximizing ROI and following industry best practices. Collaborate with multiple global development teams to ensure their applications meet or exceed our security standards. Utilize security tools to find and track

Design and architect robust, scalable, and secure network solutions primarily using Extreme Networks technologies. Integrate and optimize Aruba Wi Fi solutions within diverse network environments. Utilize Extreme XMC for network management and automation, ensuring efficient and effective network operations. Implement and maintain Extreme Network Access Control (NAC) solut

Design and implement scalable Aruba Wireless solutions, including access points, controllers, and network management systems such as Aruba Central, to meet the requirements of diverse environments. Lead the deployment and configuration of ClearPass for Network Access Control, policy enforcement, and guest management. Collaborate with cross functional teams to gather requi

Identifying new business opportunities Identify, prioritize and track government contract vehicles that align with Zayo's product portfolio. Developing strategic plans Creating and implementing strategies to bid on those contract vehicles and increase Zayo's capability to offer solutions to government agencies, departments, and municipalities. Building and maintaining cli