Answers and directs incoming telephone calls related to account services, online banking, mobile banking, and telephone banking. Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing. ESSENTIAL FUNCTIONS Operate telephone system to answer and

Under the direction of the FVP TMIS Manager, the AVP, Treasury Management Officer is responsible for the overall coordination of day to day activities within the Treasury Management Implementation and Support Department. The incumbent supports the overall needs of the department team members. Incumbent interacts with customers and Bank Staff, ensuring superior customer se

The Senior IT Auditor & Issues Management will perform an important role in evaluating and reviewing Issues and leading and performing Financial, Operational, Compliance, IT Audits and various value add projects under the direction of internal audit management. The Senior IT Auditor & Issues Management will be responsible for assisting Internal Audit management with proje

The VP, Retail Relationship Manager, primary responsibility is business development (90%) and portfolio management (10%) of new and assigned business clients. This includes identifying and acquiring new quality business relationships, business deposit and loan growth, generating fee income and cross selling to assigned business client portfolio. This position is expected

Responsible for primarily handling teller transactions, providing operational support, cross selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as ap

Perform duties as required by the City of New York Building Department for both Deputy Fire Safety Director and Emergency Action Plan Leader. Conducts daily inspection of assigned facilities and premises. Coordinates maintenance, repairs or replacements at facilities and premises as needed. Supports department projects, remodeling, renovations, and corporate events, as ne

Answers and directs incoming telephone calls related to account services, online banking, mobile banking, and telephone banking. Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing. Handles complex transactions and servicing requests. ESSENT

Responsible for assisting and servicing clients through inbound and outbound calls. Perform regular daily officer functions which include coordinating daily activities of a client service team and responding to client inquiries. Act as second tier support for complex account servicing. Provide training and daily supervision to team members. Consistently deliver a high lev

Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity. Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving busines

Branch Manager is responsible for the overall success of the branch with a primary focus on retaining banking relationships and developing new business for the bank. DIRECT REPORTS The incumbent supervises the entire staff within the branch. ESSENTIAL FUNCTIONS Management of and total accountability for a branch office in meeting administrative, Compliance, operational, s

Primarily responsible for ensuring the Bank's compliance with non deposit investment product and foreign exchange (ForEx) laws and regulations. In this regard, the Non Traditional Banking Products Compliance Officer (NTBPCO) will monitor changes in applicable laws and regulations, provide support to the Chief Compliance Officer and the Compliance Committee, Wealth Managem

The VP, Internal Audit Manager reports directly to the SVP, Chief Internal Auditor. Assists in preparing the annual risk assessment and developing the annual internal audit plan. Provides day to day supervision and guidance to the audit staff. Manages audit projects and routinely interacts with senior and executive management. Performs complex audits, as needed. DIRECT RE

The VP, Retail Relationship Manager, primary responsibility is business development (90%) and portfolio management (10%) of new and assigned business clients. This includes identifying and acquiring new quality business relationships, business deposit and loan growth, generating fee income and cross selling to assigned business client portfolio. This position is expected

Following established company policies and procedures, assists Loan Officers in the following essential functions. ESSENTIAL FUNCTIONS Prepare new and renewed underwriting packages. Support Loan Officers in loan closing and funding. Underwrite new and renewed loans under $1 million and credit modifications and amendments. Assist Loan Officers in customer service and follo

Responsible for primarily handling teller transactions, providing operational support, cross selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as ap