Coach and mentor employees by providing regular feedback and training Maintain effective workflow such as various queries, email boxes, faxes, DVIRs, Carb and FSMA Collaborate and communicate with other departments within Landstar Observe phone calls for accuracy of information Prepare weekly and monthly reports for department Assist in auditing equipment and operator fil

Operate forklift under general supervision in a safe and efficient manner. Safely move goods packed on pallets or in crates around the storage facility and in and out of trailing equipment. Lift, and position, equipment, or other large objects to and from trailing equipment Block and brace loads to prevent shifting. Distribute the load in a manner to comply with DOT axle

Open, sort, identify and distribute mail to appropriate staff. Pull correspondence, or new claims from the department's common email box. Review new cargo and liability claims, determine type, nature and amount claimed. Enter new claim details into Claims Management System. Retrieve shipping, contract or insurance documents from internal systems and match to new claim. Se

Solicit, develop, maintain, and grow relationships with customers across all service modes offerings (TL/LTL, Heavy haul, International, Intermodal etc.) Coordinate customer bids with Agents and Vice President of Mexico Sales. Stay current and aware of federal and state regulations that may affect transportation and trade relationships between US, Mexico, and Canada. Mana

Timely, accurate audit and payment of carrier and vendor invoices. Communicate with agents, carriers, and other outside parties regarding payment inquiries and discrepancies. Research and resolution of payable discrepancies. Process adjustments to carrier pay. Answer incoming phone calls within the department call queue. Verification and mailing of carrier statements/chec

Process freight bills using a windows based PC, the Internet and paperless billing system using accurate EDI references to ensure proper transmission in accordance with production standards. Read, interpret, and explain government rules and be able to analyze, compare and draw conclusions. Resolve billing and collection issues and reconcile discrepancies. Retain complete,

Management responsibilities for a team to include training, performance appraisals, and hiring Responsible for daily operations of itemized administrative tasks Demonstrate effective leadership by establishing staff goals and objectives Manage and maintain a cohesive disaster preparedness plan for the IBMi Perform basic programming using IBM control language to troublesho

Work within a collaborative team environment to design, develop, test, configure, deploy, and support technology solutions that meet business needs and adhere to department standards of design, quality, security, performance, automation, and low maintenance solutions. Partner with product owners, business analysts, and other IT personnel to determine end user needs. Assis

Perform follow up calls and provide consistent monitoring of open issues Assist owner operators with initiation of customer services disputes Document all calls that require action either within contractor services and/or other departments Evaluate financial statistics for owner operators and make suggestions of how to increase net settlements Review/research owner operat

Monitor productivity and ensure work is completed to meet required standards. Assists in delegating work as needed to ensure all projects are completed accurately and on time. Provide guidance and coaching to individual contributors on day to day issues. Performs or assists team in performing duties. Responsible for proper training of team members on new technologies. Ass

Verify log violations. Perform verification audits on operators' logs to ensure accuracy and notify BCO's of discrepancies. Educate and counsel operators, agents, and/or contractors on Hours of Service regulations and how to stay compliant Administer corrective action process up to and including cancellation of operator lease Monitor operators on ELDs to ensure Hours of S

Coordinate and execute comprehensive marketing communications plans / campaigns in support of growth initiative objectives, working collaboratively with SMEs. Develop content to be shared across internal and external communications channels. Manage assets/channels related to growth initiatives, including websites, pay per click campaigns, email marketing, social media, di

Utilize business intelligence data analytics tools to continuously analyze available load posting volume data trends within an assigned region or area Promote and uphold compliance with Landstar operational excellence standards Gain an understanding of the agents' posting needs to make recommendations for process improvements and/or technology enhancements Assist Landstar

Responsible for managing and growing revenue with all existing growth accounts in your assigned territory, through an intimate understanding of their company, business objectives and long term strategies. Identify and deliver new customers consistent with the company's expectations and needs. Develop and maintain strong customer relationships with all key decision makers,

Regularly provide advice and counsel to the Company through its various officers and key managers to enable them to guide independent but affiliated businesses in a legally compliant manner that achieves unified goals of increased productivity and profitability Draft and implement reasonable and effective Company policies and contracts and respond to legal issues and conc